Support

Get help with Abhi

Use this page for setup questions, operational issues, safety reports, and app review contact. Server-specific records are handled inside authenticated support workflows.

Channels

Support routes

Start with the channel that matches the issue. Urgent safety or access problems should include enough context for owner review without exposing secrets.

Ask the community

Fastest for setup, module configuration, command behavior, and Discord permission questions.

Open docs first

Email support

Best for billing, account ownership, private server context, refunds, data requests, or sensitive details.

support@abhi.gg

Report an incident

Use for abuse, unsafe automation, unauthorized access, broken moderation flows, or platform-risk issues.

Include timestamps

Request details

What to include

Clear context helps us separate Discord-side issues, bot runtime issues, billing provider delays, and dashboard configuration mistakes.

Discord server ID and a short description of the affected feature.

Command name, dashboard page, or public URL involved in the issue.

Approximate time of the incident, timezone, and whether it is still happening.

Screenshots with private member data redacted whenever possible.

Discord support server

Discord App Directory publishing requires a support server field in the Developer Portal. Keep that invite pointed to your official support server, and use this page as the durable public support URL.

Public email: support@abhi.gg

Before you reach out

A little context saves a lot of back-and-forth.

Abhi support is easier when we can separate Discord permissions, dashboard state, worker delays, and account administration quickly.

Confirm the bot is still in the server and has the expected Discord permissions.

Check whether the issue affects commands, dashboard controls, or both.

Use the public status page to rule out a known incident.

Redact private member data before sharing screenshots.